Debug log info

OpenKM 6.2

To provide a convenient log info, please follow these steps:

• Stop Tomcat.
• Remove the content of directory $TOMCAT_HOME/logs
• Edit the file $TOMCAT_HOME/conf/log4j.properties
• If want to debug the class com.openkm.extractor.PdfTextExtractor, add this entry at the end of the file:

log4j.logger.com.openkm.extractor.PdfTextExtractor=DEBUG

• Start Tomcat.
• Try to reproduce the error.
• Send the file located at $TOMCAT_HOME/logs/catalina.log (zipped, please)

OpenKM 5.1

To provide a convenient log info, please follow these steps:

• Stop JBoss.
• Remove the directory $JBOSS_HOME/server/default/log
• Remove the directory $JBOSS_HOME/server/default/tmp
• Remove the directory $JBOSS_HOME/server/default/work
• Edit the file $JBOSS_HOME/server/default/conf/jboss-log4j.xml and locate this comment at the end:

<!-- ======================= -->
<!-- Setup the Root category -->
<!-- ======================= -->

• Before the comment, add this entry:

<category name="com.openkm.api">
   <priority value="DEBUG" />
</category>
<category name="com.openkm.util.DocConverter">
   <priority value="DEBUG" />
</category>
<category name="com.openkm.util.ExecutionUtils">
   <priority value="DEBUG" />
</category>

• Take a look at Debugging OpenKM for more info.
• Start JBoss.
• Try to reproduce the error.
• Send the file located at $JBOSS_HOME/server/default/log/server.log (zipped, please)