Some of the challenges organization's knowledge management:
Knowledge management requires the implementation of a model that relates the processes of learning and the capturing and transfering of knowledge with everyday activities.
The capture of know-how is not, by itself enough. In some ways, appropriate attitudes must be encouraged and a culture of enterprise's mutual support must be fostered.
Learning tools and techniques should help create a favorable culture and predisposed attitudes towards sharing.
Basic characteristics of a knowledge management model:
OpenKM allows you to set a single access point to all information using a taxonomy. The security model helps you to set what information users can access.
Based on a Learning model and using existing data within the repository itself, OpenKM captures and identifies information for distribution and reuse.
OpenKM allows you to automate recurring processes using automated tasks. These processes allow to reduce costs, minimize human errors as well as to discourage the users of the accomplishment of performing repetitive tasks that do not contribute to the knowledge.
OpenKM tasks are based on documents events - like a firewall paradigm concept, validate the rules and apply defined actions - helps you to automatically set your business logics. You can set rules based on events, for example move a document to a new destination, change security, apply document transformations (converting to PDF with group compression) among others. Thanks to OpenKM plug-in architecture, it is possible to make it easily extensible.
OpenKM offers a complete and configurable audit trail. It allows you to have documentary evidence of the sequence of activities that have affected at any time a specific operation, procedure or event.
REST, SOAP and CMIS Webservices
Networking CIFS, FTP and WebDAV protocols supported.
OpenKM can be quickly integrated with third-party applications. There are available integrations with Bonitasoft BPM, Joomla, WordPress, Google Drive, Microsoft Office, Vtiger among others.
OpenKM allows you to create one or more repositories of knowledge and make them accessible to the entire organization. You can find a practical example at https://docs.openkm.com.
The Knowledge base for example, helps you to quickly build a business directory.
OpenKM can be used to store all correspondence of the company, printed documents - through digitization processes - as well as emails, can be saved into the repository.
Automatically distribute custom information for users or groups of interest as it is produced within the repository.
Help in data consolidation for decision making (DSS Decision Support System).
Automatic reports for control.
OpenKM Zone OCR is a data capture and document processing. It is designed to transform streams of documents of any structure into business-ready data. Thanks to OpenKM architecture it is possible to integrate with commercial technology like Abby Flexicapture, Kofax and Cognitive Forms among others.
There are available extensions for previewing AutoCAD and DICOM files. Thanks to OpenKM plug-in architecture, it is possible to make it easily extensible to other formats.
Version control is the management of changes to documents. Changes are usually identified by a number or letter code, termed the "revision number". Each revision is associated with a timestamp and the person making the change. Revisions can be graphically compared, restored.
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